Privacy Policy
We are committed to protecting and respecting your privacy and the following policy explains circumstances that may involve collection of very limited personal information about visitors to our website as well as how that data may be used, the conditions under which we may disclose it to others and how we keep it secure.
Personal data that we process
The personal data we may collect about you includes:
-
Contact details including name, job title, email address, telephone number and home or business address
-
Communications data including information provided in the course of correspondence or in calls with you
-
Details about the services we offer and provide to you
-
Data about your location which comes from your electronic devices
-
Behavioural data about your use of our products and services
-
Technical data from your devices and the technology you use
-
Usage data about how you use our products and services
​
How we collect your personal data
We collect your data from a number of sources including:
​
Information you prove via the following engagement:
-
Enquires about our services
-
Phone calls and in-person conversations
-
Use of our website
-
Email or letter based correspondence
​​
Information gathered through your use of our website:
-
Profile and usage data including how you use our services. This information is collected from your devices when you connect to our services using devices such as computers and mobile telephones. We use cookies and other internet tracking software to gather this information and more explanation of the this website's use of cookies is provided below.
​​
Information collected from third parties:
-
Data supplied by suppliers, sub-contractors, advisers and agents such as companies that help us provide our services or advise on how to run, develop and improve our business
-
Regulatory, government or law enforcement agencies
-
Social networks
-
Product providers
Why we collect your personal data
-
Where you have consented to do so, we may contact you via email with marketing information about our services or products. You may withdraw your consent for us to use your information in any of these ways at any time.
-
Where there is a legitimate interest we may use and process your personal data for legitimate interests as a business, or that of a third party, for the following purposes:
-
For marketing activities (other than where we rely on your consent to contact you by email)​
-
For analysis to inform our marketing strategy and enhance and personalise your customer experience
-
To correspond or communicate with you
-
To verify the accuracy of data that we hold about you and create a better understanding of you as a customer
-
For network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access
-
For prevention of fraud and other criminal activities
-
To comply with a request from you in connection with the exercise of your rights (for example, where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request)
-
For the management of queries, complaints or claims
-
For the establishment of our legal rights
-
For the purposes of any proposed restructuring, acquisition, purchase or merger of any part of our business
-
-
Where we are legal obliged to assist other professional bodies, public authorities or criminal investigation authorities we may be required to identify you and verify the accuracy of the data we hold about you​
-
Where we are required to perform obligations as part of a contract we may use and process your personal data in relation to services we have supplied you with or where we have organised the supply of another's company's services or products to you
Storage of your data
-
We comply with General Data Protection Regulation (GDPR) and its requirements - please contact us for more information about the protections what we put in place.
-
You have the right to ask us for a copy of your personal data and have the right to amend or delete the data.
Cookies
Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify ​you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences. Turning off cookies may result in a loss of functionality when using our website.
Other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.